Standard Delivery - 2-3 day service available FREE OF CHARGE* for orders over £50 to mainland GB.  For orders under £50 the cost is £4.95.

*Additional charges apply to certain geographical areas and bulky/long items.

International Delivery - Available to selected countries only. £25 will be charged at checkout, then on receiving your order an accurate shipping cost will be calculated and any difference will be refunded to you.

If you are unable to select a delivery option for your required destination when checking out, please contact us for a delivery quote.


Collections can only be made during office hours. (09:00 - 17:00 Monday to Friday Excluding Bank Holidays.)

Please await for your "Order ready to collect" email before travelling to pickup your order.

Collections can only be made from Snowbee Click & Collect at SMG, Mercator House, 22 Brest Road, Plymouth, Devon. PL6 5XP. See Map.


You may cancel your order (once accepted by us) up to the point of despatch. If you do cancel within this time, any payments that you have made will be refunded to you in full within 28 days.


Products need to be returned 'as new' in a saleable condition with the original packaging and accessories. The cost of the item will be refunded however shipping may not be refunded. Please allow up to 28 days for a refund.

To request a return please complete this returns form.